Request Priority Scheduling

Two minutes now puts your flood site in our priority queue — we confirm the next available crew window with you before anything begins.

Transparent Emergency Scheduling

Because flood events create heavy demand, crews are assigned on a first-come, priority basis. Once you submit your request:

Our dispatch team reviews your site details and location immediately.
We contact you via phone or text with our exact next available shift time slot.
You approve the quote and window before any work or commitment begins.

Contact details

Full name *

Phone number *

By providing your phone number and submitting this form, you agree to receive transactional text messages from MuckSquad regarding your emergency dispatch request and quote status. Message frequency varies. Standard message & data rates may apply. Reply STOP to cancel at any time or HELP for assistance.

Street address / St. Catharines neighbourhood *

Damage details

Service package needed

Carpet, Underpad & Tack Strip Removal2-Foot Drywall & Baseboard Flood-CutFloor Scrubbing & Botanical Disinfectant SprayingItemized Insurance Loss Photo Cataloging

Urgency & photos

Preferred service dateImmediately — send the next available crew

Basement damage photosTap to add photosWater line, damaged carpet, drywall, stored items

Anything else dispatch should know?

Government relief & insurance assistance

Property ownership status

Generate my free government & insurance relief packageIncludes pre-formatted logs for Disaster Recovery Assistance for Ontarians (DRAO) Form 017-2234 and St. Catharines FLAP Grant documentation.

Water still rising? Call 1-833-400-MUDD (1-833-400-6833)